The experience was friendly always trying to assist with the repairs but their hands was tide because of the insurer to be specific the assessor Len who is a senior assessor only authorized used lights from eezi parts on the 21/06/2022 , I went to PMD off

The experience was friendly always trying to assist with the repairs but their hands was tide because of the insurer to be specific the assessor Len who is a senior assessor only authorized used lights from eezi parts on the 21/06/2022 , I went to PMD offices twice to meet with him because it was taking a long time to repair the vehicle. He only authorized second hand used parts lights for the record the panel beater used up to four pairs of used lights and the vehicle rejected all of them this is because the insurer wanted to safe cost at my expense which is time I lost, it took 95 days to get the vehicle repaired after I came to the panel beater on the 15/08/2022 and was very upset stayed the whole day until Len the assessor came through at about 15:30 to authorize new lights and now the vehicle is fully repaired on the 17/08/2022 N.B the authorization was given on the 21/06/22 to use only used lights from their supplier eezi parts The panel beater give me a courtesy car which I'm very grateful and that made my experience so much better. Note this was a very bad experience from my insurer to delay authorization of new lights for over 95 days . I received a fully repaired car on today 17/082022 Thanks to Ahmed the OPS manager from re-new it sandton