Terrible Service

I have had the worst experience with Renew-It Sandton. My Mercedes Benz was in a car accident on the 19th of August and had minor damage on the left back bumper. It’s taken over 2 months for that to be fixed. There were no accurate updates on when the car would finally be ready and when I eventually went to fetch it we discovered that the battery was completely dead. We had to buy another battery at an additional cost of R4000. Additionally, my car had petrol when the accident occurred. When I picked it up I had to get it to the petrol station immediately because the petrol was technically finished.

I have driven the car for about 1 day and have now discovered a problem with my left back wheel bearing which means I am unable to utilize my car for an additional couple of days/weeks. It seems as if it wasn’t aligned or fixed properly the first time by Renew It-Sandton.

I am completely disappointed by this service. Not only have they inconvenienced me for more than 3 months from a minor accident but their communication is extremely disappointing. Do not bother taking your car here at all.