Repair Estimated time overdue by 2 days

My car went in for Panelbeating at the re-new it team in Sandton. The estimated time set for the repairs expired on 29 March 2016. The customer service lady promised me that they should be done with the repairs between wednesday and thursday. On the 30 March i spoke to her again and she told me that they are done their just polishing the car and she will send someone on 31 March 2016 to come and fetch me before 12pm for the vehilcle pick up.i am still waiting for my car from the re-new it team. The vehicle repair estimated time is overdue by 2 days and still the car is not delivered. i spoke to Peter the customer care supervisor. he promised<br> to get back to me after they are finished washing the car and still has not.<br>