AK
Abdullah K

1 reviews | Active since Jan 2020

10 Mar 2023, 13:21

Renewit Sandton is not operating

I've an insurance claim which is approved,

They called me once, and I wasn't available to respond.

I have been trying to call them for the last 4 days, 4 calls everyday, they don't respond my phone calls. I don't understand what kind of company can provide such low quality service and holds agreements with insurance companies.

0
Replies (2)
AK
Abdullah K's update10 Mar 2023, 13:33
Reviewer Update
I just visited then, they don't even know that they've done an assessment on my car, and they closed the claim. Is this a joke. #PMD please cancel your contract with this company.
Renew-it Sandton
Renew-it Sandton's reply13 Mar 2023, 10:04
Official
Good day Abdullah

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  We have escalated this matter to the directors who will be in contact with you.  Renew-It Team, Always@yourservice