PS
Paul S
1 reviews | Active since Jul 2013
23 Sept 2021, 10:32
Renew It Sandton Bad PR and useless service
In February 2021 I took my BMW to Renew it Sandton to get repaired .The actual repair was done well .Unfortunately one of my new Pirelli tyres was swopped out for a damaged Bridgestone tyre .After numerous phone calls one of the Directors called me back and agreed to sort it out . They said they would contact me when the new tyre arrived .2 Weeks ago I phoned again and complained .The same excuse apology for bad communication it would be sorted out by last Friday . This has been going on SINCE February what pathetic service
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Renew-it Sandton's replyOfficial
27 Sept 2021, 12:17Good day Paul,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Sandton.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice.
Renew-it Sandton's reply27 Sept 2021, 12:17
Official
Good day Paul,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Sandton.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice.