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Willie W

1 reviews | Active since Oct 2015

20 Oct 2015, 12:46

Renew-it redefines great client service

I was pleasantly surprised with my experience Renew-it Sandton. I interacted with friendly & enthusiastic staff from the moment I picked up the telephone to arrange an assessment of my vehicle. I've been proactively kept in the loop on the progress of my repairs right through the repair process. I was particularly impressed with how they used technology to their advantage to make the engagement process with the clients effortless. This is an excellent example of how to create world-class service by embracing technology. The great service was complimented by superior quality of work. The repairs to the vehicle was phenomenal. High quality service and high quality workmanship is what I experienced! Well done and keep up the good work !

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply21 Oct 2015, 00:21
Official
Hello WillieWZA,

Dear Mr. Willemse

We are truly honoured to receive such positive feedback from you. We strive to deliver top notch service and delight our clients; therefore compliments such as those received from you truly make our day. We will be sure to reward Kyle our Customer Service Agent for a job clearly well managed. We are also so glad that you enjoyed the benefits of our on line system, it truly is industry leading technology. We are not just saying it, we truly are @ your service.

Yours faithfully

Debbie Tudor-Jones
Sales & Marketing Manager @ Renew-it Sandton
Tel: ***
e-mail: ***