1 reviews | Active since Feb 2015
Renew it LOL
I hit a few rocks on the road and the car was scratched mercedes benz only autorises Renew it to do the repairs, renew it can not fix these cars as they cant spray paint or panel beat as I have spray marks and holes in my paint...
I complain about it they end up polishing the paint of my car and burning through the paint till bare metal was visible In 2 areas the rest of the car has got burn marks from the polishing machine, mis aligned fenders and bumpers seem to be normal. Oh and I don't know if it is normal but the pop rivet bummers onto cars...
Total number of days car spent at renew it Sandton is well over 30days.
Promises made to sort the car our, every other stuff member and line manager.
Calls returned.... Nun
If you have a mercedes and it is in need of a repair contact mercedes if they will respond to have the car checked before and after worked on by renew it.
I have requested all call history from them,
I will never buy a Mercedes again not even mercedes cares about Mercedes as they can't even hire decent companies to repair it..
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Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
