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Stephanie S

1 reviews | Active since May 2009

28 Sept 2015, 15:56

Really Impressed

I just wanted to say a big thank you to Renew-It in Sandton. A few weeks ago I had a car accident and my car was towed to Renew-It. First thing the next morning, I got a call from Retha at Renew-It to say they had my car. <br> <br> She was always was very helpful when I called to find out if my insurance had called and when the assessments will be done. Within the next few days, my car went for repairs. I was informed via SMS and email that I could check the progress of my vehicle on the @yourservice website, which is an awesome way for customers to keep track of their progress. The only unfortunate experience I had was I had left a couple of messages for Kyle and my calls weren't returned. Which wasnt too much of a bother as I got constant smses updating me on my car. The estimated time my car would be ready was 1 October, I picked it up on Saturday 26 September, which was great!!<br> <br> The staff who was working from your security guard to the ladies at reception everyone was very helpful. I am really impressed with the level of service I received. My car looks new :) <br> <br> Thank you again!

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply29 Sept 2015, 15:12
Official
Hello Stephanie08,

Thank you for your feedback.

We appreciate you taking the time to compliment our efforts in delivering the best service possible.

Should you require any assistance, please contact our dedicated @ Your Service Helpdesk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za

Best regards,