XM
Xolani M
1 reviews | Active since Jun 2020
18 May 2023, 14:13
Post repairs service is horrible.
great service and communication while the car is still with them, but as soon as you pick your car up, any missing parts or finishes after you've picked the car up you'll struggle.
I've been waiting for them to finish the trim on my car, it's now almost a month, nothing. Ilhaam (the manager) and the one responsible for the resolution of this, is now not answering calls and I'm sitting with an unfinished car.
My advice is if you can, do not authorize payment from the insurer until you are absolutely sure that your car is completely done.
Helpful (0)
Replies (1)0
Replies (1)Renew-it Sandton's replyOfficial
18 May 2023, 16:16Good day Xolani
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have escalated this matter to the directors who will be in contact with you. Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have escalated this matter to the directors who will be in contact with you. Renew-It Team, Always@yourservice
Renew-it Sandton's reply18 May 2023, 16:16
Official
Good day Xolani
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have escalated this matter to the directors who will be in contact with you. Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have escalated this matter to the directors who will be in contact with you. Renew-It Team, Always@yourservice
