NW
Noko W
1 reviews | Active since May 2019
27 May 2021, 11:34
poor service
Is been a month and half since my car toured to Renew it i have been doing the follow up for car repairing status. They said they are waiting for the parts they even gave me the estimated time to finish my car 06/06/2021. I am paying that car the full amount and the miway insurance and the car hire as i have to go to work. This morning when i call for follow up they tell me that the car is written off long time but miway never informed me nor contacted me. am very angry and disappointed for their poor service and lack of communication.
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Renew-it Sandton's replyOfficial
27 May 2021, 16:06Good day Noko
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Sandton and they will ensure that we this sorted urgently. The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Sandton and they will ensure that we this sorted urgently. The Renew-IT Team, always@yourservice.
Renew-it Sandton's reply27 May 2021, 16:06
Official
Good day Noko
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Sandton and they will ensure that we this sorted urgently. The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Sandton and they will ensure that we this sorted urgently. The Renew-IT Team, always@yourservice.