1 reviews | Active since May 2016

28 Nov 2016, 07:51

Pathetic service received...

<p>Had to book my vehicle in for minor repairs, when I got it back vehicle was not even washed properly...</p> <p>Had a small dent on rear left side, when I got it back had various alignment issues which was sorted out immediately, </p> <p> </p> <p>Only problem now is that the diesel cap alignment is still not correct, according to them they didn't work on that side, claim was specifically for left side???</p> <p>Child-lock was on for that side of the car and seat-belt was behind the seat for that side, so not sure how work was not done on that side of the car???</p> <p> </p> <p>Emailed my broker to sort this out, they emailed RenewIt on 16th, still no feedback received...</p> <p>So what is my options to get this sorted?</p>

0
Replies (4)
Renew-it Sandton
Renew-it Sandton's reply01 Dec 2016, 12:27
Official

Hello Mr Kruger

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za

's update02 Dec 2016, 06:42
Reviewer Update

SO when will your service manager contact me for a resolution??

's update02 Dec 2016, 13:47
Reviewer Update

Thanks again to Peter Wojciechowicz from Renew-It who sorted out my issues within 30 minutes...

Peter saved Renew-it's reputation...

Renew-it Sandton
Renew-it Sandton's reply02 Dec 2016, 14:48
Official

Hello Eon,

Thank you for the feedback, I am glad that we were able to resolve the issue.

Best regards,

Peter