PT
Petra T
1 reviews | Active since Jul 2020
25 Feb 2025, 11:26
Pathetic service and missing jumper cables
Extremely unhelpful staff. The consultant doesn't reply on the dedicated WhatsApp line to communicate if the car is ready for collection. After fetching the car, I discovered that expensive jumper cables were missing. They were tucked away under the seat in a special draw. After 3 days a lame WhatsApp saying, that the cables were not there. So pathetic. Never again
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Replies (1)
Renew-it Sandton's replyOfficial
25 Feb 2025, 12:31Good afternoon,Petra
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Regards
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Regards
Renew-It Team, Always@yourservice
Renew-it Sandton's reply25 Feb 2025, 12:31
Official
Good afternoon,Petra
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Regards
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Regards
Renew-It Team, Always@yourservice