AJ
Ashwin J
1 reviews | Active since Feb 2024
11 Jul 2024, 06:20
Not a service provider I would suggest
I had a disappointing experience with this repair shop. Despite booking my vehicle in twice over a period of six weeks, I remain unsatisfied with the subpar workmanship. Considering the damages were purely cosmetic and not related to a major accident, I expected a higher standard of repair. Unfortunately, the poor customer service and inadequate repairs have left a lasting negative impression. I cannot recommend this establishment to anyone."
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Replies (2)0
Replies (2)
Renew-it Sandton's replyOfficial
11 Jul 2024, 07:29Good Morning, Ashwin,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Regards
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Regards
Renew-It Team, Always@yourservice
Renew-it Sandton's reply11 Jul 2024, 07:29
Official
Good Morning, Ashwin,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Regards
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Regards
Renew-It Team, Always@yourservice
AJ
Ashwin J's updateReviewer Update
19 Jul 2024, 08:54Adding to this…
The incompetence and poor customer service I've experienced thus far have been further compounded by the constant contact from a consultant claiming my vehicle is ready for collection. However, it's now been two weeks since I actually received my vehicle back, which leads me to question the sincerity of their communication. It seems someone is providing misleading information, and I'm left wondering who is being deceived.
“Today”
Good day, your vehicle is ready for collection - we will see you shortly for collection. Regards, RENEW-IT ***.
The incompetence and poor customer service I've experienced thus far have been further compounded by the constant contact from a consultant claiming my vehicle is ready for collection. However, it's now been two weeks since I actually received my vehicle back, which leads me to question the sincerity of their communication. It seems someone is providing misleading information, and I'm left wondering who is being deceived.
“Today”
Good day, your vehicle is ready for collection - we will see you shortly for collection. Regards, RENEW-IT ***.
AJ
Ashwin J's update19 Jul 2024, 08:54
Reviewer Update
Adding to this…
The incompetence and poor customer service I've experienced thus far have been further compounded by the constant contact from a consultant claiming my vehicle is ready for collection. However, it's now been two weeks since I actually received my vehicle back, which leads me to question the sincerity of their communication. It seems someone is providing misleading information, and I'm left wondering who is being deceived.
“Today”
Good day, your vehicle is ready for collection - we will see you shortly for collection. Regards, RENEW-IT ***.
The incompetence and poor customer service I've experienced thus far have been further compounded by the constant contact from a consultant claiming my vehicle is ready for collection. However, it's now been two weeks since I actually received my vehicle back, which leads me to question the sincerity of their communication. It seems someone is providing misleading information, and I'm left wondering who is being deceived.
“Today”
Good day, your vehicle is ready for collection - we will see you shortly for collection. Regards, RENEW-IT ***.