Never choose to renew it... All you end up with is renewed rentals

Item: Renew-it Sandton
Rating: 1
Author: Goolam S

So my car has come back from renew it Sandton for the 3rd time and the car is still not right and has more spots in the paint and car still has alignment issues....

Every time I complain I get a new manager dealing with my case, was Ilaam she promised me to have m car repaired, she failed.....

They now gave me a manager called Jay Jay....

He promised to pick the car up Monday morning 1st thing,

Today is Tuesday morning and no 1 has called yet....

Renew it only has managers to manage how to lie to the clients.

Let's see if they collect my car for the fourth time, and if they can get it right after this fourth attempt.

Renew it Sandton has cost me R40 000

Over and above the R95000 they got paid to repair the car.

Helpful (0)

Replies (3)

Renew-it Sandton's replyOfficial

15 Sept 2020, 09:03

Good Day

Thank you for your feedback.

We wish to apologize for the poor workmanship that you have experienced.We have escalated the issue to the Service Manager for resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).

Renew-it Sandton's reply15 Sept 2020, 09:03

Official

Good Day

Thank you for your feedback.

We wish to apologize for the poor workmanship that you have experienced.We have escalated the issue to the Service Manager for resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).

Goolam S's updateReviewer Update

15 Sept 2020, 09:21

I have heard this 3 times already and every time all I do it's get a new manager or the above said to me time and time again... All it is is a renewed lie

Goolam S's update15 Sept 2020, 09:21

Reviewer Update

I have heard this 3 times already and every time all I do it's get a new manager or the above said to me time and time again... All it is is a renewed lie

Renew-it Sandton's replyOfficial

15 Sept 2020, 15:37

Good day

We sincerely apologize for the inconvenience that has been caused and we will be looking into this so that you are efficiently assisted.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).

Thank you for your feedback.

Renew-it Sandton's reply15 Sept 2020, 15:37

Official