RM
Relebohile M

1 reviews | Active since Oct 2020

29 Aug 2022, 12:06

I vote for Edna Nelson for Team leader at Renew it Sandton !!!

my name: Relebohile Mahlaba *** car registration: HL91YXGP Renault step way

I was also frustrated last week for not getting my calls answered. but Edna Nelson (customer service) actually made the time to come back to me.

I later realized that the delay is also being caused by my insurance PMD. They did an assessment and submitted a report to PMD but PMD people will not respond to any emails and they actually wont even take my calls.

I think next time before we write a review as clients we need to do a root cause analysis. Thank you Edna Nelson

Regards

0
Replies (1)
Renew-it Sandton
Renew-it Sandton's reply30 Aug 2022, 09:15
Official
Good morning Relebohile

Thank you for taking the time to review us on this platform. 

We are sure that the Renew-It Sandton Team will be so pleased with this review. We are glad that the service received was to your satisfaction. 

We always strive for excellence in every aspect of the repair experience. 

Wishing you safe motoring. 

The Renew-It Team, always@yourservice