I have been **** to and utterly disgusted!

I don’t think I’ve ever experienced such bad service! My car has been standing at Renew for over a month now. This whole week I have been promised by one of their “agents” that my car is nearly ready, is in assembly and the only step left is Quality Control. The pick-up date was confidently communicated as tomorrow, 18 January. After not receiving the promised call today, I called to hear what time I need to be there for pick-up, only to be put on hold for the agent to confirm. I’m then told by the manager that ACTUALLY, there are still 6 parts missing which is only ARRIVING on the 31st of January! So, I have been **** to for an entire week now! This is NOT how you conduct business and treat your clients. I am utterly upset and disgusted at this treatment and would never recommend or use them again!