Cc
Charles charles.tonongei
1 reviews | Active since Jun 2022
03 Jun 2022, 10:46
I am very disappointed with the service I got this time
I am very disappointed with the service I got this time. My car was at the workshop for more than 30 days and when I got there to collect it, certain things which can be easily seen where not fixed. That vehicle had passed the QC checks and I am not sure what that QC person was checking.
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Replies (1)
Renew-it Sandton's replyOfficial
03 Jun 2022, 14:13Good day Charles
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Directors at Renew-It Sandton and they have advised that your vehicle is currently in the assembly department and will be ready for collection tomorrow afternoon.
Renew-It Team, Always@yourservice
We have escalated this matter to the Directors at Renew-It Sandton and they have advised that your vehicle is currently in the assembly department and will be ready for collection tomorrow afternoon.
Renew-It Team, Always@yourservice
Renew-it Sandton's reply03 Jun 2022, 14:13
Official
Good day Charles
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Directors at Renew-It Sandton and they have advised that your vehicle is currently in the assembly department and will be ready for collection tomorrow afternoon.
Renew-It Team, Always@yourservice
We have escalated this matter to the Directors at Renew-It Sandton and they have advised that your vehicle is currently in the assembly department and will be ready for collection tomorrow afternoon.
Renew-It Team, Always@yourservice