CR
Charmaine R
1 reviews | Active since Feb 2021
05 Feb 2021, 10:24
Horrific customer service
Bad customer service from start to end. Its horrific how this business treats thier customers. Took my vehicle for repairs, no updates were recieved on the status of the repairs, had to do the follow ups and upon completion of the repairs found that there were spray paints on the front grill. They promised that they will fix it and till today I'm still awaiting for them. I would not recommend them at any given stage
Helpful (0)
Replies (1)0
Replies (1)
Renew-it Sandton's replyOfficial
05 Feb 2021, 12:52Good day Charmaine Ratiba
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Sandton and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Renew-it Sandton's reply05 Feb 2021, 12:52
Official
Good day Charmaine Ratiba
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Sandton and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.