SB
Sam B
1 reviews | Active since Mar 2019
01 Jun 2022, 11:06
**** HORRIBLE SERVICE I'VE EVER SEEN
HORRIBLE SERVICE. INSURANCE TOLD ME TO DROP OFF MY CAR THERE I DID SO ON THE 19TH OF APRIL. TILL TODAY 1ST OF JUNE THEY ARE NOT DONE WITH MY CAR WORSE PART THEY DO NOT EVEN BOTHER TO GIVE FEEDBACK YOU CALL THEY ANSWER WITH ATTITUDE TOLD TO COME FETCH MY CAR WHILE ITS NOT DONE. MY ADVICE WHEN INSURANCE SAYS TAKE IT THERE JUST REQUEST FOR ANOTHER COMPANY NOT THIS **** RENEW IT.
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Renew-it Sandton's replyOfficial
01 Jun 2022, 15:02Good day Sam Buthelezi
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Directors at Renew-It Sandton and they have advised that your vehicle is currently in the assembly department and will be ready for collection tomorrow afternoon.
Renew-It Team, Always@yourservice
We have escalated this matter to the Directors at Renew-It Sandton and they have advised that your vehicle is currently in the assembly department and will be ready for collection tomorrow afternoon.
Renew-It Team, Always@yourservice
Renew-it Sandton's reply01 Jun 2022, 15:02
Official
Good day Sam Buthelezi
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Directors at Renew-It Sandton and they have advised that your vehicle is currently in the assembly department and will be ready for collection tomorrow afternoon.
Renew-It Team, Always@yourservice
We have escalated this matter to the Directors at Renew-It Sandton and they have advised that your vehicle is currently in the assembly department and will be ready for collection tomorrow afternoon.
Renew-It Team, Always@yourservice