AP
Alasdair P

1 reviews | Active since Jun 2012

02 Feb 2018, 09:56

GROSSLY over inflating repair quote to ripoff our insurance compant

My girlfriends Fiat 500 was caught in a recent hailstorm and suffered very light hail damage to the roof and drip rails ONLY! One really has to look closely to even see the dents. We submitted a claim and went to Renew-it Sandton (the approved panelbeater) for a quote.

The quote to repair the car was R47 000 and included stripping the interior out, both bumpers off, head and tail lights off and repairing the bonnet, bootlid and doors which ARE NOT damaged. The majority of the quote is for labour and not parts which obviously benefits their profit margin. The quote also lists the repair as a 'major structural repair' for dents that could been repaired by a paintless dent removal process.

I tried to contact them to 'discuss' the reason for quoting for unnecessary work . They NEVER return calls or emails and the responsible person is NEVER available when I call them.

******* ****** like these are the reason for high insurance premiums!!

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply02 Feb 2018, 10:01
Official

ood Day


Thank you for your feedback.


We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).


Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za