ZSM
Z'Nelly Simelane Mkhwanazi

1 reviews | Active since Aug 2019

30 Jan 2023, 09:50

FIX YOUR COMMUNICATION WITH YOUR PAYING CLIENTS

The worst service EVER, zero communication, you try their number they do not pick up, And even when they do you will not get clarity as to what is going on with the repairs now The lady by the name of Charity very unprofessional even in her telephone skills ,kept me on hold and couldn't even say when she was talking to me or other people in the back group. No sense of agency or care for a car that has been sitting there since November 26 2022 .

0
Replies (1)
Renew-it Sandton
Renew-it Sandton's reply30 Jan 2023, 14:10
Official
Good day Z'Nelly

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  We have escalated this matter to the directors who will be in contact with you.  Renew-It Team, Always@yourservice