YM
Yolanda M

1 reviews | Active since May 2015

19 Jun 2024, 18:58

Extremely unhappy client

I sent my car in for assessment for hail damages in March 2024,I got a booking for May the 9th and a set quotation.Upon arrival of booking date 50% deposit was paid,a month later there was an apprent increase of 25k to the original quote.When I complained that I do not have the money because it was not discussed prior they told me they could no longer proceed with the repairs.Collected my vehicle a few days later with no repairs whatsoever.

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply20 Jun 2024, 08:09
Official
 Good morning, Yolanda, 

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  
Regards

 Renew-It Team, Always@yourservice