NR
Naresh R

1 reviews | Active since Mar 2014

03 Nov 2020, 07:58

Excellent Service and workmanship for auditor vehicle repairs

<div>I took my Rav4 metallic red colour into Renew It Sandton for a slight bumper scratch and dent fix. Sadly the workmanship was not up to specs as per the previous time I had work done there on my old Mercedes. I was McLaren’s being repaired in there so knew they are not chancers. Toyota sadly does not sell off the shelve paint anymore so the paint colour needs to be matched by experts. I hold Renew it in high standing but the change in staff and Covid really messed things up to a point. Paint colour was not matched 100 percent, installers refitted the parts back badly, and paint overspray of another colour, machine polishing scuff marks to name a few. The workshop manager and I decided that I will take car before full lockdown then bring it back when lockdown eases. The last visit was attended to by lady called&nbsp; Carmella, Clive and Wiseman. They redid everything on the Rav4 to my satisfaction and expectations. The paint was well matched, parts refitted perfectly and vehicle cleaned even better than it was new. Renew It workmanship carries a lifetime guarantee that’s why I am always happy to go back to them even if they are slightly more expensive. Special thank you to&nbsp; Carmella who was patient, helpful with courtesy car and always communicated on progress of the repairs until I was happy with the work done. Keep up the good work and professionalism.&nbsp;</div>

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply03 Nov 2020, 08:48
Official
Good Day

On behalf of the Renew It Group may we take the opportunity to extend our appreciation on the level of service received.

In an environment where service and the professionalism of our staff is of paramount importance, thank you for taking the opportunity to compliment our Renew-It Sandton stuff.