Dishonest staff members

Ooo my word what can i say about this renew it sandton by wynburg they contact me to pick my vehicle up this month so its raining bring the car around 1. They forgot to put wiper water cap on and didnt set the bonnet probably took back before they did we took photos thank for that sat in office looking at photos saw this dent in my car wish wasnt their my husband asked sophie to pull yup her set of photos said left back fender said right lets go see outside as guy brought car back showed her ooo my word the driver dismissed the insedent saying no it was not him that was their frustrating that they didn't acknowledge the issue or take responsibility for bumping your car while supposedly fixing it. Lack of transparency and accountability can indeed be bothersome, especially when you're relying on a service. It's important for service providers to communicate openly about any disruptions or delays.then eventually it was stated yes he bumped it acknowledge this they will fix it another week with my car as my rental with my insurance was up so they pull shoulders up say sorry we dont have any curtacy vehicles available for you like seriously you are inconvenience me due to the fact your driver dumped my vehicle and you cant give me curtacy vehicle then in 17 i saw i had call from them called 15:50 spoke to claranique asked her to please put me through to Sophie as thats the lady who helped us the day we were ment to pick up vehicle she did say sophie is bussy i asked her to just find out if she called and could i came through to pick up my vehicle she put me on hold littelly until 16:00 when they knowed off and didnt even get back to me ver disgusted bad service.will decently never take my vehicle their again