NM
Nondumiso M

1 reviews | Active since Apr 2023

12 Apr 2023, 19:49

Complain

Good evening my name is Nondumiso. Mazibuko can you kindly assist me I am experiencing bad service from Renew - it Sandton they have been with my car since last month. They not updating me with the progress when I called them they ignoring my calls since the 5th of this mnth. I spoke to lebohang she was pointing at the insurance I even sent her emails twice no response up until now I really do not know what to do I need my car so badly am struggling going to work every day using uber.

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply13 Apr 2023, 17:06
Official
Good day Nondumiso

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  We have escalated this matter to the directors who will be in contact with you.  Renew-It Team, Always@yourservice