RM
Rochester M

1 reviews | Active since Oct 2013

31 Jul 2024, 14:02

Bad service Renew-It Sandton.

Bas service from the consultants Chelene Mitchel, she never returns turns calls on queries. My car was assessed by Renew-It Sandton and was released without the back bumber and window silver trimming. I then escalated to Mathari Baloyi who also treated me the same as Chelene. I drove to their premises to get the parts. Mathari saw me come in and called the receptionist to ask me to wait and disappeared.

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Replies (1)
Renew-it Sandton
Renew-it Sandton's reply01 Aug 2024, 07:44
Official
 
Good Morning, Rochester, 

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
Regards

 Renew-It Team, Always@yourservice