PP
PRISHEN P

1 reviews | Active since Mar 2017

30 Mar 2017, 07:38

bad service

<p>my vehicle has been with renew it sandton for 15 days now yesterday Renatha from renew it called me to pick the vehicle up when i checked the car the fender coulour was out the lining of the bonnet and fender and side post was out all of this was clearly visible an indian gentleman came and confirmed the the vehicle was not looking correct they than wanted me to take the vehicle and bring it back i mean really i am highly upset why wasnt it sorted the first time out if i wanted a R5000.00 job i would have taken it to a cheap panelbeater you guys are mercedes benz approved yet you cant get a job right on a vw or is it because its not a million rand car please dont catergorize clients according to what they drive and there status i will be taking this matter right to the top if the issue isnt relosved today</p>

0
Replies (3)
Renew-it Sandton
Renew-it Sandton's reply04 Apr 2017, 12:32
Official

Good day

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za

Renew-it Sandton
Renew-it Sandton's reply10 May 2017, 12:25
Official

Good morning,

Please will you send me your registration details and contact details.


Regards,

Peter

Renew-it Sandton
Renew-it Sandton's reply10 May 2017, 12:26
Official

Good morning,

Please will you send me your registration details and contact details.


Regards,

Peter