TS
Thandokazi S
1 reviews | Active since Jun 2022
09 Jun 2022, 19:58
Appalling customer service
My car has been sitting at this place for almost a month. After telling me that it would take 10 to 12 working days to fix the problem, I arrived on day 16 to find that it is not fixed.
Such a bad attitude from the claims handling person who I have been chasing around to provide a service.
I have never had to deal with such poor and appalling customer service.
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Replies (1)
Renew-it Sandton's replyOfficial
10 Jun 2022, 08:24Good morning Thandokazi
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Directors at Renew-It Sandton who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Directors at Renew-It Sandton who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Sandton's reply10 Jun 2022, 08:24
Official
Good morning Thandokazi
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Directors at Renew-It Sandton who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Directors at Renew-It Sandton who will be in contact with you.
Renew-It Team, Always@yourservice