JJ
Joey J

1 reviews | Active since Mar 2019

21 Mar 2019, 08:51

All round bad experience

Worst Experience EVER.

My company bukkie was involved in a MVA on the 12 Feb this year. and I only got it back yesterday. I was told they were the best. but when it comes to communication and feed back they are shocking. My insurance company is just as much to blame, but considering that they are getting paid to fix my vehicle I would expect results and for them to look after me as a client.

Passing the buck .... my insurer says it the panel beaters and the panel beaters say it he insurer. Honestly how difficult is it just to follow up till you have the right solution. If you really cant find a solution phone me and I will come up with the solution. If it is up to me I would not use them. To this day I have not received the emails as to what work was approved or going to be done.

I am very disappointed. I will not be referring you.

0
Replies (1)
Renew-it Sandton
Renew-it Sandton's reply25 Mar 2019, 10:29
Official
 Good Day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced.We have escalated the  issue to the Service Manager for resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).