WORST CUSTOMER SERVICE.

This company is so frustrating and providing the worst customer experience ever. I have tried to get my refund from this company and they asked for my documents and I sent the required documents on the 3rd and 4th of April 2025 and they said refunds are done on a Friday and I gave them a benefit of a doubt that I will get my refund. Come 11th of April, I myself had to follow up as to what is what but I was told that head office is busy with refunds and to this day I haven't received the refund, and when I follow up, I keep on getting the same excuses that I will get my refund on Thursday, Imagine! The audacity!!! Now I am told that Andrew has prioritized this but he never responds to people's emails. I'm so fed up with this branch, no wonder why my car was taken to a different branch.....