JB
Jenniqua B

1 reviews | Active since Sept 2017

05 Dec 2019, 12:12

Worst company and service ever!!!!

Honestly the worst service I’ve ever received! I dropped my car off there on a Tuesday, it took a whole week for them to phone me and say they’re ordering parts, then half a week later they call again and say no we’re only ordering parts now, then I get called again saying the parts are on back order and will take up to 15 working days. (First of all? Why did you book my car in for repairs if you didn’t have the parts) then they say oh but if you pay half your excess now you can take your broken car home until the parts come. I then arrange with Nomonde (who’s got no communication or customer service s****s whatsoever) to fetch my car on a Monday, I get there and they make me sit there for 45 minutes because they’ve now lost my car keys... yeap. How TF do you loose car keys when your whole business is based around cars??? After sitting there for 45 minutes they then decide to tell me “oh no your parts actually arrived last week, no one informed you” I literally laughed because I was so flabbergasted!! I mean!!! *** is wrong with your business!!! And now to top off this **** storm, Nomonde books with me today to fetch my repaired car at 10am but get this it’s not ****ing there because the idiots who work there have run my battery flat and messed up the wiring in car!!! (When my car just went in for body work in the first place) I’ve now had to leave their again without my car!

Also note that it has taken then a MONTH to fix a door!!!!!!

I don’t know *** is going on at Renew-it Greenstone but not one person I’ve spoken to there is competent, worst place ever! I would never recommend this company, and I suggest 1st for women loose them as a supplier or whatever because they’re dragging you down with them!

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply05 Dec 2019, 12:46
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. The matter is being  escalated to the Operations Manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).  Good day