“Why I’m Warning Everyone to Avoid Dial Direct & Renew-IT Greenstone”:I wish someone had warned me.

Dial Direct + Renew-IT Greenstone: The Worst Combo for Your Car and Your Sanity 🚫🚗

1️⃣ In 2020, my car went to Renew-IT Greenstone (Dial Direct’s chosen panel beater) after an accident. They did a shoddy job — paint started peeling over time.

2️⃣ I reported it to Dial Direct. Instead of fixing the problem properly, I got sent to their appointed provider

3️⃣ They insisted I take the car back to the same place that messed it up. No other option.

4️⃣ Renew-IT Greenstone drivers? Uncouth, unprofessional, and just as careless as their workmanship.The security called to verify if indeed these men work for a company as their behaviour was appaling .TRUE STORY

5️⃣ They promised they need 5 days to repaint , My license disk had expired; I kept it in the cable holder and, in the rush of clearing the car, forgot to leave it in. Industry contacts confirmed my renewal document would be acceptable or sufficient. I sent this to their staff member, Sasha, who confirmed it was fine. and vehicle will be picked up the next morning,I even thought i could do the postnet, affidavit pay as that was another option,when she confirmed this is fine,i stopped all means.The next morning, she suddenly claimed it was not sufficient — and then ghosted.I spend most of my day calling Dial Direct and sent from pillar to post,as I had been for 2 weeks full. 6️⃣ Meanwhile, I’m expected to pay for a rental out of my own pocket while they redo their own bad work and my insurance clapped hands and said its not their issue.

🚫 I had my family and when i joined my company I insisted that our fleet of 60+ vehicles move to Dial Direct. Never again. We’re leaving, and I’ll make sure others know:

Dial Direct + Renew-IT Greenstone = stress, and wasted money,no answers,just we sorry mam.

📢 Share this. Protect someone else from going through the same.