HG
Hendrik G

1 reviews | Active since Dec 2016

08 Dec 2016, 22:29

Very Poor Customer Service ever seen

<p>My car was sent back after it was repaired by Renew-it Greenstone. It's two weeks later and I'm still waiting on feedback that I should have receive last week already. I'm constantly phoning them to find out if there's anything yet but each time I have been told that I will get feedback by the end of the day, and guess what still waiting !!!! POOR POOR SERVICE FROM THEM.</p>

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply07 Feb 2017, 13:10
Official

Good day Mr/Mrs Grobler

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za