1 reviews | Active since Mar 2016
Very Bad Service
My vehicle was in a minor rear-end accident on the 5th December 2015.<br> The vehicle was towed to Renew It Greenstone on the 6th December, where it stayed for 2 weeks before any progress was reported on it from Renew It, this after the go ahead was given on the 14th December.<br> After many calls from me and with very little empathy from Renew It staff I collected my vehicle only on the 23rd January, almost 2 months after the accident.<br> Only to find that the front tyre had a puncture and the battery was completely flat, this cost me R4000 to repair.<br> The day I collected my vehicle the repairs were not complete as the boot spoiler was missing, this took another 2 weeks to install.<br> in the meantime I started to notice twin dents appearing through the bumper that had just been repaired as well as the boot spoiler was peeling off.<br> I reported this to head of service Lucinda Platt and the workshop manager Deon, it took further phone calls to the owner of the business to sort out and the repairs were carried out only 3 weeks later. <br> on collection of the vehicle I discovered the inside boot had paint overspray and has a water leak now as the entire inside is sopping wet.<br> Thanks Renew It!!!
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We will be in touch with you shortly in order to resolve your concerns.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We will be in touch with you shortly in order to resolve your concerns.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
