1 reviews | Active since Jun 2017

10 Jun 2017, 18:47

Useless and pathetic service

<p>My car was broken into on the 20th April 2017.</p> <p>my car went into the panel beaters a week later. 7 weeks later I get my car back and the job has not been completed. I then return Saturday, 10th June. I sit for 2 hours before the job is then completed.</p> <p>During the time my car was being fixed Patricia was the service consultant. She is not worthy of her job. She is useless, she lies and she has no tact or ability to do her job properly. She is underserving and has not idea how to communicate. Renew - it greenstone Quality and service is non existent. I have never been treated with such lack of respect. I wil never go back and I hope as a business people stop using them. </p> <p> </p>

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply12 Jun 2017, 08:09
Official

Good day

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za