Unresolved Engine Issue After Fender Repairs - Renew It Greenstone

I'm extremely disappointed with the service I received from Renew It Greenstone. On the 25th of October I took my car to their workshop for fender repairs. Upon collection, I noticed the engine light was on - a problem that didn't exist before.

On Thursday, the 7th of November, I returned to their workshop to address this issue. Shockingly, I was told to take my car to Hyundai, citing that they couldn't find the problem. My concern is that my car's engine was tampered with during repairs, and now no one seems willing to assist me.

I've submitted tickets to both Renew It Greenstone's customer service and my insurer, Budget, but still haven't received the necessary assistance. The lack of accountability and communication is alarming.

Details:

- Vehicle Make: Hyundai - Vehicle Model: i20 - Repair Dates: 25/10/2024 to 04/11/2024 - Issue: Engine light on after fender repairs

Concerns:

1. Unresolved engine issue 2. Lack of communication and accountability 3. Potential engine damage due to tampering

Desired Resolution:

1. Immediate investigation into the cause of the engine issue 2. Repair or compensation for damages 3. Clear communication and updates on progress

Warning to Others:

Be cautious when using Renew It Greenstone's services. Ensure you thoroughly inspect your vehicle before and after repairs.

Update: I will keep this review updated with any progress or resolution.

Please help me get the attention of Renew It Greenstone and Budget Insurer to resolve this matter.

Additional Tips:

- Keep records of all correspondence and interactions. - Document evidence (photos, repair invoices, etc.). - Consider seeking legal advice or contacting the Consumer Protection Act.