HM
Hlengiwe M

1 reviews | Active since Aug 2019

20 Mar 2024, 09:44

Unhappy client

My car has been there for a month now all of a sudden no1 can help with regards to car hire or when they will even attempt to start my car and this is not the first time I tried to give them the benefit of the doubt this time around but no they proved me otherwise now I am left stranded without a car sad part is as the client you always call them to find out what’s happening

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply20 Mar 2024, 09:54
Official
Good day Hlengiwe, 

 Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
 
 Renew-It Team, Always@yourservice