SK
Siba K

1 reviews | Active since Oct 2022

27 Aug 2024, 14:00

The WORST service experience ever

By far the WORST service experience of my life. My car went in for repairs and all of a sudden had other issues that it didn’t have before. No updates from the service team, no assistance on the inconvenience caused. The car is still with them 6weeks later. I have to beg for updates and receive outdated information.

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply29 Aug 2024, 08:38
Official
 
Good day Siba Khatshman

 
Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
 We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
 
 Renew-It Team, Always@yourservice