The worst experience ever !

Hi

I must say that this is the worse experience that I have ever experience in my life ! , 1stly the car was standing at the panelbeter for 2 months just to do some simple repairs. 2nd it is easier to get hold of someone at Telkom than Renew-IT the person is always busy and can never take your call. So the main reason for the complaint is , after 2 months I have finally received the car back , at the collection point the car struggled to start and no one bother to check what is the reason for this. So they eventually pushed start the vehicle. After long story I arrive home and switched the vehicle off. So after 10 min I wanted to start the vehicle again and there we go again , the vehicle does not want to start. So the next day I phoned renew it Greenstone and spoke to the Person Dirk and explain to him my scenario , he then informed me that he will re-open the claim with the insurance and send them an email and he will copy me in the mail. I phoned the insurance and they informed me that there are no claim submitted and still today I have not received an email from Dirk.