tT
toobeelee T

1 reviews | Active since Mar 2017

09 Dec 2017, 11:27

The worse panelbeater of all time

My experience with renew it greenstone was terrible to say the least and I am still experiencing problems due to taking my car there a year ago. I am a new driver had an accident last year May and my insurance (outsurance) recommended to take my car to renew it greenstone for repairs. They rushed to fix my car to only put wrong parts not the same type as what my car came with eg the grill. My car had to be taken back and forth to them to fix again. Eventually after finishing my petrol from the up and down I got my car back. Few days ago my rim got damage by pothole. When I bought the car Ford gave me an additional tyre not a spare wheel to my surprise now I have a spare tyre. So I realised renew it greenstone stole my tyre and replaced it with a spare wheel. When I when I went to put the rim at tiger wheels they told me the tyre is very old it also need to be changed. I was shocked because I belly drive my car it less then 10 000 km so I also think when my car was at renew it greenstone they stole even my car tryes too and replaced with old ones. I am modified by renew it greenstone has done to my car and would not recommend anyone to use them as they can not be trusted. I am now busy collecting bills from just using them. I know they is nothing they can do it fix what I have went through this is just to warn anyone from taking their cars there.

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Replies (2)
Renew-it Greenstone
Renew-it Greenstone's reply11 Dec 2017, 08:13
Official

Good day

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced. The matter is currently being escalated to the Service manager


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za

tT
toobeelee T's update16 Jan 2018, 14:51
Reviewer Update
Since the date of the response from renew it here on hello peter, no one has contacted me to even formally apologise. I guess everyone there does not care about customer care.