1 reviews | Active since Jun 2022
Terrible service from Renew-it Greentstone
Repairs to my car were authorised on 20 July 2022. Today over 2 months later It is still not clear whether I will get my car back. Ordering parts took 3 weeks. What they display on the progress tracker is always different to what you get told over the phone, that's if they you get hold of them. Incompetence at its best. I can name up to 10 issues reported every other day resulting in delays, which should have been picked up with the assessment , from simple components that were overlooked which seem deliberate. I was even told my car is ready and I should bring a tyre(deflated) and a battery (worn out). Only once I questioned the sense in all of that was I told they have obtained approval for a new battery. Every day there is just something, oil shortages, missing components,damaged rims...... I wouldnt wish this terrible experience on anyone :-(
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays with the vehicle repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Please note that your vehicle is currently under quality control.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays with the vehicle repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Please note that your vehicle is currently under quality control.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
