PN
Patience N
1 reviews | Active since Apr 2013
14 Jan 2025, 18:03
Terrible Service
Renew-It Greenstone has had my car from 8 January. They have been assessing it since at least 9 January and as I write, it is 18h02 on 14 January. I am told that assessment takes 5 working days! I have been insured since I have my first car on Friday, 31 October 2003. Never before have I seen an assessment taking that long! I stand a chance of losing my job because the insurer refused to renew my car hire! What a frustrating repairer!
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Renew-it Greenstone's replyOfficial
15 Jan 2025, 10:27 Good day Patience Nkolanyane
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply15 Jan 2025, 10:27
Official
Good day Patience Nkolanyane
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice