GG
Gabi G

1 reviews | Active since Oct 2015

17 May 2019, 13:42

TERRIBLE SERVICE

I have experienced bad service with institutions before but Renew-it is terrible!! I had my car towed to them by my insurance dial direct after an accident.They took a month and a half to fix my car, when I went to fetch it I have noticed my windscreen was cracked and after few days driving the car had problems I couldn't drive it. they took another month to investigate my case. Last week they finally came and towed my car back to their premises until to date noone answers their phones.. I want my car back and I can fix it somewhere else.

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Replies (1)
Renew-it Greenstone
Renew-it Greenstone's reply17 May 2019, 14:46
Official
 Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. The matter is being  escalated to the Operations Manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).  Good day