Slow service

It took more than 60 days from June until now october ,till to day my car it not being fixed,I had to apply for a credit card in June, in order to pay my access claim,for I thought they were going to fix my car in 2 weeks, that was not done,I used the money for other emergency, the following month I apply for an additional personal Loan, to pay my access, still my car was not fixed, for now I needed to write an exam,I needed my car to drive my self from Joburg to Pretoria, I called in and they gave me the car not fixed,and made me pay half access, while they didn't even fixed it and now even having the requested parts,I took my car for I needed it, I kept on calling almost e4 times a week to find out if they have the parts, even calling the people they were ordering from,no parts they tell me,I used the loan money for other emergencies, when they told me they got the parts,I was so happy,now I app**** for an overdraft increase,they tell me the fog lamp they haven't received it,I call still almost 2 times a week,seriously this companies service has caused me serious unnecessary financier which I don't know, and I have not planed for for even the money I was borrowing I didn't use it for its purpose, for in the mist of it I had other emergencies which arised.God while I wait for my car.5 months of me worried, no car to go to work, can't even see family.i deserve a free service,after all of this. The fact that they don't call me to say the truth about the parts , is what stressed me, for when I call they will tell me, before the end of this week we will have the parts,okay next week,then I make means to have money, when next week reaches I call, we still don't have the parts,the lies part of it, which inconvenienced me, was really so bad.today 2017/10/21 in the fifth month of bad service,I booked in my car for repairs,hoping it can be fixed by next week, it's like now iam being done a favour and a begging.i will never forget this in my life, having to apply for personal loan and an over draft facility for the first time not being able to serve it's purpose, because of the lies of saying okay next week, or end of this week, iam supposed to trust them and rely on what they tell me for its a well known company, me as a customer how am I going to trust them should they tell me anything for its never done.