SHOCKED & AGGRAVATED

<p>where to begin...</p> <p>starts with my accident and im insured through budget insurance and tell me i have to wait for my car to be assessed once assessed i said i didnt want it to be drive. which is sat at the brynstan myway easy centre where is was driven in and out. which i phoned my insurance to ask why my car was still sitting there after 2 days after being told it was gonna be fetched and taken to sandton but was taken to permona yard where it sat. then the panel beaters re-new it green stone phones asking my to bring my car in which they already had my car for nearly 2 weeks already.</p> <p> </p> <p>the place changed twice as to where my car was gonna be repaired and was not notified, during the process of the car i watched on the online process after being ignored for a week on emails. My car went from stage 3 all the way 2 stage 7 in about five minutes. which then my car failed the final assessment. which i wasnt surprised, after waiting 3 days final got hold of them asking whats happening and said they where waiting for the windscream and the bumoper was out.</p> <p> </p> <p>on fetching my car the side was still out and clean up of over spray was not cleaned, the plastic caps on the inside of the handle was missing , the spare tyre fastener was missing.</p> <p> </p> <p>after havinmg my car for a week i noticed more thing that where not right the damaged pully for the alternater was making over spray on the bonnet, the drivers door was out, the driver door panel was not put back properly, the color of the paint didnt match properly for the bumper, the caps where missing for aircon.</p> <p> </p> <p>was told they would need 2 days to sort everything out so I gave them 4 days as the said on Wednesday that the car has only been sent that Wednesday and I dropped it on the Monday. apparently the pulley had been sorted as well as the belt. as leaving renew it greenstone the first time I noticed once again my ***** cover for both doors where missing as well as my passenger mirror being damaged and not of the other problems being sorted .</p> <p>so I take my car back for the second time and give the full list to another gentle man as to what's wrong and what still hasn't been fixed. says he will get is sorted cars then with them for nearly 2 weeks as I just wanted it done bear in mind I was working in Maboneng in town and I stay in Sandton. so the distance with no loan car or anything due to their stuff ups has put me in tight spot, that why I'm doing this complaint. They have damaged my car wasted my time cost me money as I missed the second budget brand car campaign. and when I got my car back the second time the belt still had not been changed after it had been fetched from the out sourced company to sort the belt. now wanting me to bring my car back again and I haven't had time as I work as a chef hours are very difficult</p> <p> </p> <p>so help would be appreciated as because of the extra costs I incurred to lack communication as well as wasting my time.</p> <p> </p>