MM
Mokgadi M
1 reviews | Active since Feb 2025
20 Jan 2026, 16:01
Ridiculous timelines for a minor damage. No urgency
Do you guys really need 3 weeks to replace the bumper and lights? What constitute a minor damage to you guys?.
Helpful (0)
Replies (3)0
Replies (3)
Renew-it Greenstone's replyOfficial
20 Jan 2026, 16:09 Good day Mokgadi,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply20 Jan 2026, 16:09
Official
Good day Mokgadi,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
MM
Mokgadi M's updateReviewer Update
21 Jan 2026, 13:02How long does it take to investigate why you need 3 weeks to replace a bumper? You already have the parts which were received on the 16th of January 2026.
MM
Mokgadi M's update21 Jan 2026, 13:02
Reviewer Update
How long does it take to investigate why you need 3 weeks to replace a bumper? You already have the parts which were received on the 16th of January 2026.
Renew-it Greenstone's replyOfficial
21 Jan 2026, 13:03Good day,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply21 Jan 2026, 13:03
Official
Good day,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice