TP
Thulane P
1 reviews | Active since Jun 2015
02 Apr 2024, 15:04
Renew-it is awful
Hi
I would like to make you aware that Renew-it takes approximately 60 days to get to fix a fender, light and a bumper. You will not receive any feedback from your apparent allocated consultant, and you will keep phoning with no resolution. I am extremely upset right now as I am getting to my second month without a car.
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Replies (1)
Renew-it Greenstone's replyOfficial
02 Apr 2024, 15:10Good day Thulane,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Greenstone's reply02 Apr 2024, 15:10
Official
Good day Thulane,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice