1 reviews | Active since Mar 2025
RENEW-IT GREENSTONE TERRIBLE SERVICE
My car was taken to renew it in Greenstone on 18 February 2026. On 24 February 2026 i received a call saying they are done with assessments & will start ordering the parts. I've been calling them for updates they keep on telling me they are waiting for parts. This morning i tried to interact with them via watsup they said my service advisor will call me until i called them. The lady by the name of Sharon told me car parts were ordered on 4 March & they should be having them today ,she said she will call me back....Even now i'm still waiting for her call. In 2024 I gave them 4 stars they kept on updating me & they didn't take this long to repair my car. I'm really disappointed with their service. They don't take people serious. I wish my insurance took my car else where for repairs. I hope & pray that my car does not come back with missing parts or other problems as many people complain of such when they've taken their car to RENEWIT-GREENSTONE.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Greenstone who will be in contact with you.
Renew-It Team, Always@yourservice
