Renew-it Greenstone

I was involved in an accident on 16 August 2024. My car was taken to Renew-it Greenstone. It was there for 8 weeks. There was limited communication from the company and when I did request call backs, I never received them. My case was allocated to a woman named Pinky, although she almost never took my calls - IF they even went through. I spoke to maybe 3 various people more than I spoke to her. I was hung up on more than once. And to top it all off, after EIGHT weeks my reverse light on the right hand side does not work and they did not even bother to wipe off the writing that they put on the vehicle. I am appalled, 8 weeks and something as simple as a lightbulb was overlooked, even when the supposed 'quality control' had been done. It might sound petty to mention the writing on the car, but seriously, 8 weeks and these simple details were not tended to?