1 reviews | Active since Mar 2017
Poor Workmanship
<p>My vehicle went to Renew-it after the accident and Virseker did send it there. Everytime that I phone to find out what is going on with my vehicle Laura (the service agent) told me that they waiting for authorization from the insurance because there are damages that the assesor didn't see. This carried on and on. Finally I did received a call on 27/02/2017 informing me that the vehicle is ready for collection.</p> <p>I arrange to take time of at work and ask my son to go with me (also time of work for him) on 28/02/2017.</p> <p> </p> <p>When we arrive at Renew-It Greenstone the staff were very friendly an then the lady took us to my vehicle. The bumper didn't line up, the spaypainting were full of marks on the front were the bonet close on top of the bumber the paint were pealing. My passanger window didn't work, there were black marks on the bonnet and the left fender and light didn't even line up.</p> <p> </p> <p>Ryan assist us or actually my son (by that time I were beyond myself). He assure him that he will sort it out and they will deliver the vehicle, he will phone the assesor for the centre consol and then he will phone me and give me an update. Guess what I phone him again.</p> <p>I don't know why the insurances take our money and we can't have a choice of were the vehicle can be repaired.</p> <p>I will never ever recomend Renew-It Greenstone to anyone.</p> <p>Hopefully they will deliver my car friday as promise and then we will see what else is wrong. Cause most of the reviews that I see is bad.</p>
Good day Isabel ,
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Best regards,
Good day Isabel ,
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Best regards,
